Which Shopify plan do I need?
Any plan. Labels, tracking, returns and the locker choice after payment work on every Shopify plan. Only lockers inside checkout need carrier-calculated shipping: Advanced and Plus include it, and so does Grow when billed yearly; on other plans Shopify may offer it as a paid add-on – check in your Shopify admin.
More about parcel lockers.
Can buyers change the locker later?
Yes, on the order status page (the link in their order email), until you create the label. After that the choice is locked so the parcel and the order match. You can also change it yourself from the order in Lockership. See
the picker guide.
How does the buyer find the right locker?
The picker lists the nearest lockers to the delivery address, with distance, and the buyer can search by street, city or locker name. It shows only lockers of the carrier in the chosen delivery method.
Which languages do buyers see? Can I change the texts?
The picker speaks English, Lithuanian, Latvian, Estonian, Finnish and German, picked from the buyer’s checkout language. In Translations you can rewrite any text or add another language. The returns page has its own set of texts.
What happens with subscription renewals?
Renewal orders arrive without a locker. Lockership copies the locker from the buyer’s previous order with the same carrier, so you don’t have to ask again. You can turn this off in Settings → Subscriptions.
Which countries are covered?
Lithuania, Latvia and Estonia with all four carriers. DPD Pickup lockers and parcels also in 22 more EU countries. Shipping outside the EU and carriers like DHL or UPS aren’t supported yet.